All products sold at Nova are covered by warranty for the warranty period stated by the manufacturer/distributor. The warranty period is shown on the product page and on the invoice.
Warranty Coverage
- Failures caused by manufacturing and material defects.
- Loss of function arising under normal conditions of use.
- A nationwide service network for distributor-warranted products.
Exclusions
- Physical damage caused by user error.
- Unauthorised service intervention.
- External factors such as liquid contact, drops and impacts.
How to Open a Warranty Claim
From your account go to My Questions & Requests and create a request with the topic "Warranty". Our team will get back to you within 24 hours and manage the process.